Welcome to hammered heart design! We hope you enjoy our work.
• We currently accept direct checkout and etsy gift cards
Your files will be available to download once payment is confirmed.
• We require up to 3 business days for processing, however I will try my hardest to ship your order out sooner than that
• Once your order is placed, you have 1 HOUR to edit it. No cancellations will be made.
• Once shipped, I will send you a notification to let you know
• I am not responsible for any customs or duties
• Shipping costs include the cost of packaging and supplies needed to ship the materials
• UPDATED: All shipping methods will now include tracking and insurance
• Standard Shipping (tracking and insurance) - 2-9 business days - $14 CAD
• Express Shipping (tracking and insurance) - 1-2 business days - $21.50 CAD
• Standard Shipping (tracking and insurance) - 4-10 business days - $16 CAD
• Express Shipping (tracking and insurance) - 2-3 business days - $35.50 CAD
IMPORTANT SHIPPING UPDATE (01/08/17):Please note that Standard Shipping (without tracking or insurance) will no longer be available. The new Standard Shipping method will include both tracking and insurance. We have opted for a more reliable shipping method going forward to ensure the prompt delivery of all orders. For anyone who wishes to use our previous Standard Shipping (without tracking or insurance), it will be available upon request. Pricing is listed below:
• CAN Standard Shipping (WITHOUT tracking or insurance) - 7-10 business days - $3 CAD
• US Standard Shipping (WITHOUT tracking or insurance) - 7-10 business days - $8 CAD
• All items are made custom therefore no returns/exchanges are available